My Consignment Details Not Found What will I Do Now?

India Post provides a facility to track your consignment on its official website.

The track consignment link is accessible from here. Enter your consignment number and click on the Track Now button.

If your consignment details are not found in the above tracking, you can follow these steps to know more about your parcel.

Consignment Details Not Found

Steps to follow when Consignment Details not Found in tracking

First of all, check your consignment number (article number). it is correct or not.

You can check your article number from the booking slip and in the message received on your registered mobile number.

Secondly, call customer care number 18002666868 and ask why your consignment is not found in tracking on India Post.

Thirdly, Register a complaint at India Post from here.

Fill all required information about your consignment in the above link and click on the submit button.

A complaint number will be generated. Take the printout of your complaint and visit the nearest post office.

Post Office Staff will help to trace your consignment parcel as soon as possible.

India Post Consignment Details Not Found screen image

Consignment Details not Found Meaning

Consignment details not found means your article is still not booked or data is not synced at the server.

Sometimes messages will be delivered to customers’ mobile numbers before booking your passport consignment.

You have to wait till the booking confirmation message is received.

After that track your consignment at the India Post Official website to get the location where the consignment reached.

FAQs

Why my parcel tracking is showing consignment details not found?

When your consignment is still not booked, the tracking status will not show the consignment details.

Why would a tracking number not be found?

Consignment tracking will be visible only after booking. After booking you can track your article at India Post Official Website.

What happens if my speed post tracking is not updated?

Don’t panic seeing this message. You have to wait for 2 or 3 days. Whenever your speed post is booked, it will appear in the tracking.

How can I Track my consignment passport?

You can track your passport on India Post’s Official website. A step-by-step procedure is explained in this post.

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