How to Change Mobile Number in IPPB Account

Nowadays changing the mobile number in an IPPB account is a tough process.

People still don’t know how they can change their new mobile number into their IPPB Savings Bank Account.

To solve your problem three simple methods are explained to change your mobile number in your IPPB account.

These are as under-

By visiting the nearest IPPB branch
Through the IPPB Mobile Banking App
Through Online Doorstep Banking Service

A woman is asking to her friend how she can change mobile number in her IPPB account

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By visiting the nearest IPPB branch

It is the simplest way to change your new mobile number into your IPPB account.

Visit your nearest IPPB branch and ask them you want to change your new mobile into your India Post Payments Bank Account.

Bank staff will ask you to fill Account Updation Form to change your mobile number.

Make sure you have written your old and new mobile numbers correctly.

He will also ask you to tell your old mobile number.

After successful authentication, he will update your new mobile number on the system.

Lastly, you will get a confirmation message “Your new mobile number is updated successfully.”

Man is asking on bank counter to change his mobile number into his IPPB account

Through the IPPB Mobile Banking App

IPPB Mobile Banking App also provides a facility to change mobile numbers in India Post Payments Bank.

Follow the below step-by-step to change your mobile number using the IPPB Mobile Banking Application-

Login into the IPPB Mobile Banking App through your registered mobile number.
Click on the “Services” Option.
Again click on the Change Mobile Number” option.
You will show your old mobile number.
After that, click on the “Update Button.
Enter your new mobile number and click on the submit button.
You will asked to enter answers to your security questions.
After successfully authentication, you will get an OTP on your new mobile number.
Enter the OTP and again click on the submit button.
A message showing on your mobile screen “Your mobile number is successfully updated into your IPPB account 54XXXXXXXXX.”

IPPB Mobile Banking App Screen Showing Update Mobile Number Option

Through Online Doorstep Banking Service

India Post Payments Bank provides an online doorstep banking service to their customer.

A lot of services including mobile number update service are provided in this IPPB doorstep banking.

IPPB Doorstep Banking Service screen to update mobile number

Follow the below steps to change your mobile number into your IPPB bank account.

First of all, visit the online Doorstep Banking Service Request form from this link https://www.ippbonline.com/web/ippb/ippb-customers
Tick on the “Mobile No./Email ID Update in Account” service.
Fill in all the details in the doorstep banking service request form like first name, last name, mobile number, email id, address, Pincode, nearest post office, linked IPPB branch, division, region, circle, and state.
Write ” I want to change my mobile number in my IPPB account” in the column Any Specific Request.
Tick mark on “I agree to terms and conditions”.
Write captcha code
In last, click on the “Submit” button.

This online request is intimated to your nearest IPPB branch post office. Postman will visit your home to change your mobile number into your IPPB bank account within 7 days.

He will ask you for your old mobile number, new mobile number, and IPPB Customer ID to enter into his device. After several easy steps into his device like a fingerprint, and OTP authentication, your mobile number will update instantly.

You will get a confirmation message “Your new mobile number in your IPPB account is 9414XXXXXX.”

See the below video for what steps will done by the postman during changing your mobile number through his device.

FAQs

Can I change my mobile number into my IPPB account?

Yes.